Care & Repair

Precious things need care.

Congratulations - if you're here you probably own a BACH pack. That's great. You'll find some advice on how to treat your pack correctly so you can use it as long as possible. 

Dos and Don’ts

how to treat a BACHpack

Cleaning

Clean your pack with a damp cloth and a brush.

Storage

Do not store a laminated hip belt folded or concealed behind the cover flap of your travel pack. Incorrect storage may dramatically reduce the performance of your hip belt and may result in permanent damage. Any laminated fabric should not be stored and exposed to high humidity.

Repair

Should you be one out of 10’000 people ever needing our repair service, take a deep breath, look at yourself and let the feeling sink in: you are one of the few people in this world to have this experience. If ever possible we will repair your companion. Your pack has gone a long way with you, so why should we shred your shared memories by simply replacing it.

Warranty

All BACH gear is warranted against defects in material and workmanship for a period of 5 years after purchase. Normal wear and tear such as broken buckles or worn out zips cannot be claimed under this warranty. The lifespan you can reasonably expect depends rather on the amount of abuse your pack gets than on the actual age as such. But don’t worry: If BACH built it, BACH will stand behind it.

Got more questions?